Common Questions

We hope these questions and answers are helpful, however if you have any other queries please do not  hestitate to contact us.

  • Do you provide the children’s meals?
  • Do you take Childcare Vouchers?
  • How can I prepare my child for starting nursery?
  • How do I know what my child has done throughout the day?
  • How much are your nursery fees, and how do we pay?
  • What are your times of opening?
  • What do I need to provide?
  • When does the nursery close?
  • Will my child have a keyworker?

 

Do you provide the children’s meals?
Fresh food will need to be provided daily.Please label all containers and bottles.We will provide bowls, cutlery and bibs.We will be providing a hot meal and dessert at lunch time by a catering company called Chartwells. The meals are produced in the kitchen of Heron Park Primary Academy. The menus meet the Food Based Standards for nursery schools.They provide a rotating 3 week menu that changes regularly. Menus are available to take home. The daily charge for lunch is £1.79. Morning and afternoon snacks are offered daily with milk and water (water is accessible at all times). Fruit and raw vegetables are offered daily.

 

Morning and afternoon snacks are offered daily with milk and water (water/fruit is accessible at all times). Fruit and raw vegetables are offered daily.

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Do you take Childcare Vouchers?
We do take Childcare Vouchers; please see manager for more details.
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How can I prepare my child for starting nursery?
All children are unique and the amount of time that a child takes to settle into our Nursery can vary enormously. Therefore, children will be given time to settle in at their own pace, so as to make them feel welcome, safe and confident in a new environment.We encourage parents to help during this time.
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How do I know what my child has done throughout the day?
Each child receives a daily diary which will provide communication between home and nursery.
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How much are your nursery fees, and how do we pay?
2-3 years £3.95 per hour, 3-5years olds £3.70 per hour.You will be invoiced at the start of each month and can pay either by cheque,cash or childcare vouchers.
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What are your times of opening?
The nursery is open from 8am-4pm Monday to Friday term time only.
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What do I need to provide?
We ask parents to provide a  bag with a change of clothes, we also ask for a supply of nappies and wipes.The children are able to freeflow outside whatever the weather so it is good if they come to nursery in appropriate clothing.You are very welcome to bring your child’s comforters e.g. Dummies.Please ensure that all items are clearly labelled.
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When does the nursery close?
The nursery is open term time only and closes weekends and Bank Holidays.
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Will my child have a keyworker?
We have a ‘Partnership of Choice’ for the key worker system, we have linked staff with children who have built relationships or are requested by the parent/carers.Keyworkers are responsible for keeping Learning Journeys up to date and assessing their development, all staff will be involved in making observations and working on individual next steps.